Visit Us at Our Convenient Location!
Looking to experience our products up close or have a chat with our team? Come visit us for a personalized consultation and discover the latest in IPTV technology. Whether you're new to IPTV or a seasoned viewer, we're here to help you find the perfect solution for your entertainment needs.
We look forward to welcoming you and assisting you in transforming your viewing experience!
Our Address:
Dragon Mart 1, Dubai International City, Dubai, UAE
If you prefer to reach us beforehand, feel free to contact us via phone or email:
Phone: +971 56 937 6417
Email: info@iptvsmart.ae
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product that you see in the picture! At IPTVsmart, we ensure that the products we showcase accurately represent the items we sell. We are committed to providing you with exactly what you expect, delivering high-quality IPTV boxes and accessories as shown. Rest assured, your order will match the product description and image, so you can enjoy a seamless and satisfying experience.
You can view your sales receipt by checking your email inbox. After making a purchase, we send an automatic confirmation email that includes your receipt. If you can’t find it in your inbox, please check your spam or junk folder.
If you still can’t locate it, feel free to contact our support team at info@iptvsmart.ae, and we’ll be happy to assist you in retrieving your receipt.
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If you would like to return an item, please follow these simple steps:
Contact Our Support Team: Reach out to us at info@iptvsmart.ae or call +971 56 937 6417 to initiate the return process. Please provide your order details and the reason for the return.
Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. In some cases, we may ask for photos of the product or packaging.
Return the Item: Once you’ve received approval, carefully package the item and send it back to us as per the provided instructions. Please ensure the item is in its original condition, unused, and in the original packaging.
Refund or Exchange: After we receive the returned item, we will process your refund or arrange for an exchange, depending on your preference and the condition of the product.
Please note, our return policy may have specific terms regarding timeframes and conditions, so we encourage you to reach out for more details.
If you have any questions, our team is here to assist you!
Yes, we restock items that are indicated as "out of stock" whenever possible. Our team regularly monitors stock levels and works to replenish popular products as quickly as we can. To stay updated, you can sign up for notifications on our website, and we will notify you as soon as the item is back in stock.
If you're interested in a specific product, feel free to contact us at info@iptvsmart.ae or +971 56 937 6417, and we can let you know the expected restock date or help you find a suitable alternative.